Refunds & Cancellation Policy

1. Service Payments

Before starting a project, Rudvaira Technologies may require an advance payment, milestone payment or full payment depending on the nature of the service.

The applicable payment structure, project scope, deliverables and timelines will be communicated to the client before work begins.

Once the client approves the proposal/quotation and makes the required payment, work may be scheduled and resources may be allocated specifically for the project.

2. Cancellation Before Work Begins

If a client requests cancellation before any substantial work has started, Rudvaira Technologies may provide a refund after deducting any applicable payment-processing charges or other non-recoverable costs.

The final refund amount will depend on the circumstances and the terms agreed in the applicable proposal or service agreement.

3. Cancellation After Work Has Started

Once development, design, research, strategy, implementation, configuration or other professional work has started, the advance payment may become non-refundable to the extent that services have already been performed or costs have been incurred.

If a project is cancelled after work has started, Rudvaira Technologies may calculate the amount payable based on:

• Work already completed
• Milestones completed
• Third-party or software costs
• Resources allocated to the project
• Approved deliverables
• Other non-recoverable project expenses

Any eligible remaining balance may be refunded or adjusted against outstanding amounts.

4. Website & Software Development Projects

For website, software, application, CRM, API, AI or automation projects, payments may be divided into milestones.

Once a milestone has been completed and approved, the payment associated with that milestone will generally be non-refundable.

If the client cancels the project before completion, Rudvaira Technologies may provide the completed work or applicable project files after settlement of all outstanding payments.

5. Digital Marketing & SEO Services

Digital marketing, SEO, advertising management, social media management and similar recurring services are generally billed on a monthly or agreed service-period basis.

Once a service period has started, fees for that period are generally non-refundable because resources, planning, campaign management and work may already have been allocated.

Cancellation for a future billing period can be requested before the next billing cycle, subject to the notice period specified in the applicable service agreement.

Advertising spend paid to third-party advertising platforms is separate from Rudvaira Technologies’ service fees and is generally non-refundable by Rudvaira Technologies.

6. AI & Automation Services

For custom AI solutions, AI agents, chatbots, voice agents, integrations and business automation projects, fees may include discovery, consultation, development, configuration, integration and implementation costs.

Once these services have commenced, the relevant portion of the payment may be non-refundable because professional resources and development time have already been utilized.

Third-party API, software, hosting, communication or platform charges may also be non-refundable where the third party does not provide a refund.

7. Third-Party Services

Rudvaira Technologies may use or integrate third-party platforms, APIs, hosting providers, advertising platforms, software tools, payment processors or communication services.

Fees paid to third parties on behalf of a client may not be refundable if the third party does not provide a refund.

Where possible, such costs will be communicated to the client before purchase or implementation.

8. Client Delays & Non-Cooperation

Project timelines may depend on the client providing:

• Content
• Images
• Login credentials
• Business information
• Approvals
• Feedback
• Required documents
• Access to third-party systems

If the client significantly delays providing required information or approvals, the project timeline may be extended accordingly.

Such delays will not automatically create a right to a refund.

9. Scope Changes

Any work outside the originally agreed scope may be treated as additional work and may require additional fees and/or an updated timeline.

Requests for additional features, pages, integrations, revisions or functionality after approval of the agreed scope may therefore be quoted separately.

10. Refund Eligibility

Where a refund is approved, Rudvaira Technologies will communicate the applicable amount and refund method to the client.

Approved refunds will normally be processed through the original payment method where reasonably possible.

Processing time may depend on the payment provider, bank or payment gateway.

11. No Guaranteed Results

For services such as SEO, digital marketing, advertising, lead generation and AI-assisted business solutions, results may depend on multiple factors outside Rudvaira Technologies’ control.

Accordingly, unless specifically agreed in writing, Rudvaira Technologies does not guarantee:

• A specific Google ranking
• A specific number of leads
• A specific sales volume
• A specific advertising return
• A specific revenue increase
• A specific conversion rate

We will, however, make reasonable professional efforts to deliver the agreed services and optimize campaigns or solutions based on available data.

12. Disputes

If a client has a concern regarding a service, payment or deliverable, we encourage the client to contact Rudvaira Technologies first so that the matter can be reviewed and resolved in good faith.

Any dispute will be handled in accordance with the applicable agreement and applicable laws.

13. Policy Changes

Rudvaira Technologies may update this Refund & Cancellation Policy from time to time.

The updated version will be published on this website with the revised effective date.

14. Contact

For refund, cancellation or service-related queries, please contact: